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What happened to Deckel?

The company I work for bought a DMU 80P a couple of months ago. To say the least, the learning curve has been very steep, and not without undue stress. We actually bought two machines at the same time: One delivered in March, the other due in September. It was decided that the programmers and the operators will receive training once the second machine arrives. I believe this was a strategic mistake, which would have worked out OK if we didn't need to run the machine between now and September, but instead, we put a high-visibility ultra-complex part on it, that was already at least six months behind schedule.
The very first milling machine I ran was a Deckel. They are widely known in Europe for their rigidity, durability and accuracy. The new machines are all that, with some added features: unpredictability, severe mechanical limitations and general quirkiness. And worst of all, we feel we were misled by Deckel, regarding the capabilities of the machine, such as advertised versus actual travel limits. We were sold a machine with supposed travels of 30 inches in XY and Z, but in reality the ideal part size in about 12 X 12 X 12 Inches. Strangely enough, over the last week spoke to two other Deckel owners who will sworn never to buy another machine made by the company.
I met many people who own Apple computers, and every last one are happy advocates for their computer and Apple in general. The unfortunate folks who purchased Deckel machinery lately seem to have the complete opposite advocacy for their machines.

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